Warranty Policy

Starlogixs Pty Ltd warrants that its products are free from defects in materials and workmanship under normal use and service conditions.


 

Warranty Period

Unless otherwise specified, Starlogixs products are covered by a twelve (12) month warranty from the date of purchase.


 

Warranty Coverage

This warranty covers faults resulting from:

  • Defective materials
  • Faulty workmanship
  • Failure under normal operating conditions

 

Warranty Exclusions

This warranty does not cover damage or failure caused by:

  • Misuse, abuse, or improper handling
  • Incorrect installation or maintenance
  • Storage outside recommended conditions
  • Exposure to conditions outside product specifications (including high voltage flashover events)
  • Unauthorised repairs or modifications
  • Transportation damage after purchase

 

Warranty Claims

To make a warranty claim, please provide:

  • Proof of purchase
  • Product details
  • Description of the fault

Claims should be directed to your distributor or submitted to:

Email: sales@starlogixs.com.au


 

Assessment and Resolution

Starlogixs will assess all warranty claims and, at its discretion:

  • Repair the product
  • Replace the product
  • Provide an alternative remedy where appropriate

 

Limitation of Liability

To the extent permitted by law, Starlogixs Pty Ltd is not liable for:

  • Indirect, special, or consequential damages
  • Loss of revenue, profit, or business opportunity
  • Loss or damage to property arising from use or performance of the product

 

Australian Consumer Law

This warranty is provided in addition to your rights under the Australian Consumer Law.